Last Updated: May 19, 2026

1. Agreement to Terms

These Terms of Service ("Terms") form a binding agreement between you ("Customer," "you," or "your") and BMDRM ("BMDRM," "we," "our," or "us") governing your access to and use of BMDRM's secure video hosting, encryption, DRM streaming, and related platform services, including all websites, dashboards, APIs, SDKs, plugins, mobile and desktop applications, integrations, and embedded players (collectively, the "Services").

By creating an account, accessing the Services, or clicking "I Agree" (or a similar mechanism), you accept these Terms. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization, and "Customer" refers to that organization.

If you do not agree to these Terms, you must not use the Services.

2. Description of the Services

BMDRM provides a cloud-based video infrastructure platform that includes:

  • DRM-protected and encrypted video streaming.
  • Secure video hosting and content delivery.
  • Video transcoding, packaging, and watermarking.
  • Playback analytics and telemetry.
  • Access control, signed URLs, and secure delivery.
  • Import and migration tools, including connectors for Google Drive, Microsoft OneDrive, Dropbox, FTP/FTPS/SFTP, and S3-compatible storage.
  • APIs, SDKs, and plugins for WordPress, Moodle, Joomla, and other platforms.
  • Mobile and desktop applications and embedded players.

BMDRM may evolve the Services over time, adding, modifying, or deprecating features. We will provide reasonable notice of material changes that adversely affect your use.

3. Eligibility and Accounts

You must be at least 18 years old and capable of entering into a binding contract to use the Services. You agree to:

  • Provide accurate, complete, and current registration information.
  • Maintain the confidentiality of your credentials and API keys.
  • Be responsible for all activities under your account.
  • Promptly notify us of any unauthorized access or security incident at [email protected].

4. Subscription Plans, Fees, and Payment

4.1 Plans

The Services are offered under various subscription plans, including free trials, usage-based plans, and enterprise agreements. The specific features, quotas, and pricing applicable to your plan are described on our website or in your order form.

4.2 Fees

Unless otherwise specified, fees are billed in advance, are non-refundable, and exclude applicable taxes. Usage-based charges (such as storage, bandwidth, transcoding minutes, or streaming volume) are billed as incurred.

4.3 Renewal and Cancellation

Subscriptions renew automatically for successive periods unless cancelled before the renewal date. You may cancel from your account dashboard or by contacting [email protected].

4.4 Failure to Pay

We may suspend or terminate Services for non-payment after reasonable notice.

5. Customer Content

5.1 Ownership

You retain all rights, title, and interest in and to the videos, audio, subtitles, thumbnails, metadata, and other materials you upload or import ("Customer Content"). BMDRM does not claim ownership of Customer Content.

5.2 License to BMDRM

You grant BMDRM a limited, worldwide, non-exclusive license to host, store, process, transcode, encrypt, package, transmit, cache, and display Customer Content solely as necessary to provide the Services to you.

5.3 Your Responsibilities

You represent and warrant that:

  • You own or have all necessary rights, consents, and licenses to upload, import, and distribute the Customer Content.
  • Your Customer Content does not violate any law, third-party intellectual property right, or right of privacy or publicity.
  • You will comply with the Acceptable Use Policy.

5.4 No Unauthorized Use

BMDRM does not sell Customer Content, use it for advertising, scan it for marketing purposes, or use it to train third-party machine learning models. We process Customer Content solely to provide the Services you have purchased.

6. Cloud Storage and Third-Party Integrations

When you connect a third-party service (such as Google Drive, OneDrive, Dropbox, or an S3-compatible bucket):

  • You authorize BMDRM to access only the files and folders you explicitly select.
  • BMDRM uses access tokens solely to import, process, and manage content you designate.
  • You may revoke integration access at any time.
  • Your use of third-party services is governed by their respective terms; BMDRM is not responsible for the availability or behavior of those services.

Use of Google APIs is subject to the Google API Services User Data Disclosure.

7. Acceptable Use

You agree not to use the Services in violation of the Acceptable Use Policy. Violations may result in suspension or termination, removal of content, and reporting to authorities where required.

8. Intellectual Property

8.1 BMDRM IP

The Services, including all software, APIs, designs, trademarks, and documentation, are owned by BMDRM or its licensors and are protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are granted to you.

8.2 Feedback

If you provide feedback or suggestions, you grant BMDRM a perpetual, irrevocable, royalty-free license to use such feedback for any lawful purpose.

9. Confidentiality

Each party agrees to protect the other's non-public information ("Confidential Information") using reasonable care and to use it only as needed to perform under these Terms. Confidential Information does not include information that is publicly available, independently developed, or rightfully received from a third party without restriction.

10. Privacy and Data Protection

Our handling of personal data is described in the Privacy Policy. To the extent BMDRM processes personal data on your behalf, the parties agree to the terms of BMDRM's Data Processing Agreement, available on request and incorporated by reference where applicable. Additional security and processing details are described in the Data Processing & Security Overview.

11. Service Level and Support

Service level commitments and support response targets are described in your applicable plan documentation or order form. BMDRM uses commercially reasonable efforts to maintain platform availability and to communicate scheduled maintenance in advance.

12. Suspension

BMDRM may suspend access to the Services if:

  • Your account is past due.
  • Your use poses a security or operational risk.
  • We reasonably believe your use violates these Terms, the Acceptable Use Policy, or applicable law.
  • We are required to do so by law or regulatory authority.

We will provide notice where reasonably practicable.

13. Term and Termination

These Terms remain in effect while you use the Services. Either party may terminate for material breach if the breach is not cured within thirty (30) days of written notice. Upon termination:

  • Your right to access the Services ends.
  • BMDRM will, upon request and within a reasonable period, allow export of Customer Content.
  • BMDRM will delete Customer Content in accordance with our retention practices, subject to legal hold requirements.

14. Warranties and Disclaimers

BMDRM warrants that the Services will be provided in a professional and workmanlike manner. Except as expressly stated, the Services are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, and non-infringement. BMDRM does not warrant that the Services will be uninterrupted, error-free, or completely secure.

15. Limitation of Liability

To the maximum extent permitted by law:

  • Neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data.
  • Each party's aggregate liability arising out of or related to these Terms will not exceed the fees paid or payable by you to BMDRM in the twelve (12) months preceding the event giving rise to the claim.

These limitations apply regardless of the form of action and even if a remedy fails of its essential purpose.

16. Indemnification

You agree to defend, indemnify, and hold BMDRM harmless from third-party claims, damages, liabilities, and expenses arising out of (a) your Customer Content, (b) your use of the Services in violation of these Terms or law, or (c) your infringement of any third-party right.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws applicable at BMDRM's principal place of business, without regard to conflict of laws principles. The parties agree to first attempt to resolve disputes informally by contacting [email protected]. Unresolved disputes will be submitted to the competent courts at BMDRM's principal place of business, unless mandatory consumer protection laws require otherwise.

18. Changes to the Terms

BMDRM may update these Terms from time to time. Material changes will be communicated through the Services or by email at least thirty (30) days before they take effect, except where changes are required by law or for security reasons.

19. Miscellaneous

  • Entire Agreement. These Terms (together with referenced policies and any order forms) constitute the entire agreement between the parties regarding the Services.
  • Assignment. You may not assign these Terms without our prior written consent. BMDRM may assign in connection with a merger, acquisition, or sale of assets.
  • Severability. If any provision is held unenforceable, the remainder will remain in effect.
  • No Waiver. Failure to enforce a provision is not a waiver.
  • Force Majeure. Neither party is liable for delays caused by events beyond reasonable control.

20. Contact

Questions about these Terms should be sent to [email protected].